Armanni Carrelli Elevatori pays great care to all services that support the customer during all different stages of its purchase: from the preliminary analysis of a specific handling problem to the identification of the most suitable solutions up to a comprehensive after-sales service.
The structure of the customer-care service assures that repair interventions are carried out in the shortest time as possible. Our technicians are equipped with “mobile workshops” and can repair the trucks by identifying and solving all types of failure directly on site, thus remarkably reducing machine downtime.
At the Albino headquarters, the service is completed by the performance of operations for the thorough overhaul and modification of the lift truck.
Original spare parts are the starting point of replacement operations that will be effective in time; thanks to our after-sales service, the spare parts are shipped and delivered within 24-48 hours.
The serial number associated to each machine allows full traceability, thus assuring the possibility to supply the correct spare part in all circumstances, even in case of customised non-standard lift trucks.
The scheduled maintenance service allows remarkably reducing the costs that are caused by failures, and preventing undesirable machine downtime. By defining a streamlined calendar of interventions at pre-established deadlines agreed with the customer, the life cycle of the product can be considerably extended.
The quarterly chain inspection service and the issue of the documents about the performed inspection activities allow working in safe conditions and fulfilling legal obligations established in the Italian Legislative Decree 81/08.
Our design team examines the handling problem with you, collects all necessary details and, thanks to an in-depth know-how that was reached following the manufacture of more than 70,000 machines, we can always offer the most suitable solution for your business activity.
Scheduled maintenance service with quarterly chain inspection to assure an increased product life-cycle.
All the original spare parts are always available within 24-48 hours thanks to a very efficient after-sales department.
Prompt customer care service for on-site repair interventions in the shortest time as possible.